Speaking Practice

Cancellation Policy

Booking & Cancellation All sessions must be booked and paid for in advance. You can reschedule up to 48 hours before your session. Last-minute cancellations (less than 48 hours) are generally non-refundable, but we will do our best to offer a replacement session or credit. If a session has a major problem, you may be entitled to a remedy under Australian Consumer Law. For changes or issues, contact our support team and we will assist you promptly.